We offer an iron-clad 30-day refund period on all payments. No questions asked.
To obtain a refund, please use My Account, Manage Access Licenses in the menu.
Click the Transactions button of the relevant access license, and then click the Refund button of the payment transaction.
If the payment transaction does not have a Refund button, it means the payment is older then 30 days and falls outside our refund period.